For further information on Electronic Repeat Dispensing please
During this current situation and starting on Monday 27th April 2020 The Pines Surgery and Langham Place Surgery will operate their services across the two sites.
This is to ensure that we can proactively work on enhancing the safety of our patients and staff.
The Pines will be a “green hub” where all childhood immunisations and routine practice nurse appointments from both surgeries will be delivered for patients with no COVID-19 symptoms.
Langham Place Surgery will be known as an “Amber site” where patients who need to be seen for new or worsening problems and have no symptoms of COVID-19 (new cough or fever) from both surgeries can be seen by an appropriate clinician.
A designated “red site” has been set up locally for patients with COVID symptoms who require an assessment.
Both the Pines Surgery and Langham Place Surgery thank you for your continued support during this pandemic.
Please be aware that during the current coronavirus situation you will be screened by reception before any appointment can be made - online services are for telephone appointments ONLY - please do not come to the surgery unless you have been advised to - all our usual clinics are subject to change - so we recommend if you are unsure to ring the surgery for advice - we appreciate your patience and understanding at this time.
THE SURGERY WILL BE CLOSED ON SATURDAYS UNTIL FURTHER NOTICE
IMPORTANT - If you are concerned about Coronavirus please refer to www.gov.uk/coronavirus for the latest information. If you have symptoms of a cough, fever or shortness of breath please refer to www.111.nhs.uk or call 111 - DO NOT ATTEND THE SURGERY.
The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The current risk to the general public is moderate.
You can help too.
Germs can live on some surfaces for hours. To protect yourself and others:
- Always carry tissues with you and use them to catch your cough or sneeze.
- Bin the tissue, and to kill the germs, wash your hands with soap and water, or use a sanitiser gel.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
- If you have arrived back from an affected area within the last 14 days and develop symptoms of cough or fever or shortness of breath, you should immediately:
- Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the country
This is the best way to slow the spread of almost any germs, including Coronavirus.
More information, including a list of the affected areas is available by logging onto gov.uk/coronavirus
PLEASE NOTE: WE ARE CLOSED FOR STAFF TRAINING FROM 12:30PM ON THE FOLLOWING AFTERNOONS:
15th July 2020
5th August 2020
16th September 2020
28th October 2020
11th November 2020
This training has been organised by Nene CCG for all
If You Require Urgent Medical
Assistance Whilst The Surgery Is Closed
Please Call NHS 111
Please also check our opening times for any additional bank holiday closures
Online booking for appointments is currently suspended - you will only be able to book a telephone appointment and not face to face via online services until further notice.
Manage your appointments and medication online
Our online booking system (Systm-Online) is available 24 hours a day, 365 days a year. Systm-Online enables you to book appointments and request repeat prescriptions and medication.
If you wish to use this service you will need to register. For security reasons we will need to see proof of identity in the form of either a passport or driving license and proof of residence in the form of a utility bill or bank statement (if you have any difficulties in providing these please speak to reception). You will then be given a printout of your username and password.
To manage your appointments online
Booking your next appointment over the internet is easy, and you can do it any time without waiting for surgery lines to open. You can log-in and secure yourself an appointment within seconds. Click here Systm Online to go to the online booking screen.
Forgotten the time of your appointment?
No longer need your appointment?
Log-in to Systm-Online and cancel it.
Manage your medication online
If you find it hard to get into the Surgery to order your next repeat prescription, Systm-Online could make your life easier, simply log-in and view a list of the medication you have been prescribed.
Online appointments are not to be used to order repeat medication with the GP
Manage your details online
You can change your email address and phone number details using Systm-Online. Change of address must be done at reception at the surgery. Proof of address is required.
The Systm-Online service has been developed, tested and accredited by Health and Social Care Information Centre. All personal information used by Systm-Online is secure and protected. Your information is only available to the staff at your practice that have the appropriate security controls, i.e. those managing appointments and repeat prescribing.
(Site updated 18/06/2020)