Face coverings

Flu 2020/21

First Contact Physio

Register for Dr Link

The Pines Surgery would like to invite you to join DoctorLink.

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here:


For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self care.

If your outcome indicates that an appointment is required, you simply click on the request appointment link.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.

You can even download the App:

Google play

App store


Any Child aged 11-19yrs old can contact the School Nurse in confidence

(whether you are at school or not)

Chat Health

For further information on Electronic Repeat Dispensing please


Please be aware that during the current coronavirus situation you will be screened by reception before any appointment can be made - online services are for telephone appointments ONLY - please do not come to the surgery unless you have been advised to - all our usual clinics are subject to change - so we recommend if you are unsure to ring the surgery for advice - we appreciate your patience and understanding at this time.


IMPORTANT - If you are concerned about Coronavirus please refer to www.gov.uk/coronavirus for the latest information.  If you have symptoms of a cough, fever or shortness of breath please refer to www.111.nhs.uk or call 111 - DO NOT ATTEND THE SURGERY.  


The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The current risk to the general public is moderate.

You can help too.

Germs can live on some surfaces for hours. To protect yourself and others:

  •      Always carry tissues with you and use them to catch your cough or sneeze.
  •      Bin the tissue, and to kill the germs, wash your hands with soap and water, or use a sanitiser gel.
  •      Avoid touching your eyes, nose and mouth with unwashed hands.
  •      Avoid close contact with people who are unwell.
  •      If you have arrived back from an affected area within the last 14 days and develop symptoms of cough or fever or shortness of breath, you should immediately:
  • Stay indoors and avoid contact with other people as you would with the flu
  • Call NHS 111 to inform them of your recent travel to the country

This is the best way to slow the spread of almost any germs, including Coronavirus.

More information, including a list of the affected areas is available by logging onto gov.uk/coronavirus

Urine Samples


Activity on Referral Information

pine tree



5th August 2020

16th September 2020

28th October 2020

11th November 2020

This training has been organised by Nene CCG for all

Northampton Surgeries

If You Require Urgent Medical
Assistance Whilst The Surgery Is Closed
Please Call NHS 111

Please also check our opening times for any additional bank holiday closures


Online booking for appointments is currently suspended - you will only be able to book a telephone appointment and not face to face via online services until further notice. 

Online Services

Manage your appointments and medication online

Our online booking system (Systm-Online) is available 24 hours a day, 365 days a year. Systm-Online enables you to book appointments and request repeat prescriptions and medication.


If you wish to use this service you will need to register. For security reasons we will need to see proof of identity in the form of either a passport or driving license and proof of residence in the form of a utility bill or bank statement (if you have any difficulties in providing these please speak to reception). You will then be given a printout of your username and password.

To manage your appointments online

Booking your next appointment over the internet is easy, and you can do it any time without waiting for surgery lines to open. You can log-in and secure yourself an appointment within seconds. Click here Systm Online to go to the online booking screen.

Forgotten the time of your appointment?

No longer need your appointment?

Log-in to Systm-Online and cancel it.

 Manage your medication online

If you find it hard to get into the Surgery to order your next repeat prescription, Systm-Online could make your life easier, simply log-in and view a list of the medication you have been prescribed.

Online appointments are not to be used to order repeat medication with the GP

Manage your details online

You can change your email address and phone number details using Systm-Online. Change of address must be done at reception at the surgery. Proof of address is required.


The Systm-Online service has been developed, tested and accredited by Health and Social Care Information Centre. All personal information used by Systm-Online is secure and protected. Your information is only available to the staff at your practice that have the appropriate security controls, i.e. those managing appointments and repeat prescribing.


(Site updated 14/09/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website